At Reservamos SaaS, we’re passionate about transforming the digital purchasing experience. That’s why we are committed to providing innovative solutions for travelers. Now, we’re delighted to introduce our latest advancement in collaboration with Primera Plus: ticket delivery via WhatsApp!
Now travelers will receive their bus tickets directly through their favorite messaging app, eliminating the need to search their inbox or print documents.
Here’s everything you need to know about this exciting feature and how it can simplify travel.
How does it work?
The process is simple and efficient. When users make a purchase through the platform, they register their phone number. Once they complete the transaction, we generate their tickets and share the corresponding URL with the bus company through a webhook.
Then, using an integration with their CRM, Primera Plus sends the tickets directly to those WhatsApp numbers. This automated process ensures fast and secure ticket delivery.
Benefits for Travelers
Unparalleled Comfort
WhatsApp is one of the most popular and widely used instant messaging applications in the world. By allowing users to receive their bus tickets directly on this platform, you’re providing a convenient and familiar experience that seamlessly integrates into their daily lives.
Quick Access
With ticket delivery via WhatsApp, travelers can access them anytime, anywhere. They no longer have to sift through hundreds of emails or worry about printing tickets.
This not only improves convenience for them but also streamlines the boarding process and reduces the chances of ticket loss.
Security and Privacy
At Reservamos SaaS, we understand the importance of protecting personal data. That’s why, along with Primera Plus, we opted for a platform like WhatsApp, which offers end-to-end encryption to ensure the security and privacy of tickets during transmission.
This way, travelers can feel at ease knowing that their personal data is protected. They can also trust they will receive their tickets safely and reliably.
Drives Loyalty and Customer Experience
This feature not only simplifies the ticket purchasing process but also significantly enhances travelers’ experience, resulting in happier and more loyal users to the brand, in this case, happier travelers with Primera Plus. By offering a convenient and familiar way to receive tickets, our partners can strengthen their relationship with end-users and differentiate themselves in a competitive market.
Moreover, by integrating into the WhatsApp communication flow, this service provides a seamless experience that reflects the brand’s commitment to excellence in customer service.
At Reservamos SaaS, we take pride in offering technological solutions that not only drive the digitalization of the bus industry but also enhance the lives of travelers.
Ticket delivery via WhatsApp is just one example of how we are constantly innovating to simplify journeys and make every step of the purchasing process a more pleasant experience for each user.