We answer your questions about Revenue Management so that you can learn how to optimize your revenues and maximize profits in a competitive industry.
In such a competitive industry, revenue optimization is an undisputed priority for any business. In this context, Revenue Management emerges as a fundamental strategy to maximize profits and ensure financial sustainability.
However, this concept may be unfamiliar or confusing for many. That is why this text aims to address the most frequently asked questions about Revenue Management, offering a clear and concise overview of its fundamentals, applications, and benefits.
For this, Camilla Brugali, Revenue Management Product Manager for Reservamos SaaS, answers the most frequently asked questions, from basic definitions to a strategic vision of revenue management, explaining how this discipline can transform the bus sector and lead it to success in a dynamic and changing industry.
1. What is Revenue Management?
Revenue Management is a strategy that aims to maximize a company’s total revenue.
Having a Revenue Management strategy consists of using your company’s sales performance data, data from your main competitors, and other market variables to predict consumer demand by optimizing price.
Price optimization is based on dynamic pricing, which is predicted based on the predictability that data will provide from the customer’s perception of the value and availability of the offer at a given time.
Revenue Management is the ideal practice, especially for industries that have a perishable product, high fluctuations in demand, products that consumers may want to buy in advance, and, mainly, competitors that charge lower prices than the market average (low-cost competitors).
Moreover, in the current market dynamics, where the same product is sold in several sales channels, whether physical points of sale, eCommerce, or OTAs Marketplaces, Revenue Management is the strategy that can help identify the right price for each sales channel and, with the support of technology, do it massively.
In short, Revenue Management can be summarized in the following phrase: sell the product or service at the right time, to the right customer, at the right price.
2. What is the main objective of Revenue Management in the bus sector?
The main objective of Revenue Management is always to maximize total revenue, considering factors such as demand, capacity, and costs.
Based on data capture and analysis, Revenue Management aims to anticipate customer behavior, adapt the prices of products or services, and manage availability to optimize revenue.
In other words, historical analyses of demand and profitability are expected to support decision-making strategically and massively, avoiding premises that do not take into account internal and external data.
3. How do they provide accurate and agile answers on market behavior to anticipate pricing and inventory strategy?
Technology plays a fundamental role. A Revenue Management system, such as Reservamos SaaS, allows massive and automated monitoring of what competitors are doing and the company’s sales performance. With the data collected, the Revenue Management system allows visualization of indicators and metrics of the company and its competitors.
The simplified visualization of data in one place allows the company to act assertively and nimbly, based on accurate information.
On the other hand, technology can help even more. The Revenue Management system, through technologies such as Artificial Intelligence and machine learning, learns from the data. That is, the system can support you with alerts and suggestions for price changes so that the company does not miss any opportunity.
4. Can lowering or raising prices represent a loss for bus companies?
No. The Revenue Management strategy consists of working with dynamic pricing (raising prices or lowering prices). This pricing flexibility is based on supply and demand for a given product or service. In other words, increasing prices when demand increases and reducing prices when demand is low.
Price variation is the basis for understanding the customer’s perception of value and propensity to buy. Let’s not forget that different people are willing to pay different prices for the same product; that is where the opportunity lies.
Every price change suggested by the Revenue Management practice takes into account the main objective: to maximize total revenue. In other words, lowering a price at a given moment does not represent a loss, since it is an isolated event within a broader pricing strategy, with price decreases and increases.
For example, dynamic pricing, for a product that can be purchased in advance, is a great opportunity to attract new customers and generate a sense of urgency to complete the purchase.
5. How does Revenue Management help to give the right price for a bus ticket?
The Revenue Management strategy helps by suggesting the best price for a given customer at a given time. This price is set based on current demand and market conditions.
With this, we can understand that the right price is given considering a deep analysis of historical data and real-time competitor data.
6. Does a bus company require a specialized team in Revenue Management for the implementation of the Revenue Management System?
A large or specialized team is not required to implement a Revenue Management system. However, it is necessary to have a person responsible for working on the system and who can act on prices.
To ensure the execution of a Revenue Management strategy, daily monitoring is necessary. Revenue management is a daily exercise. It is necessary to monitor the company’s sales performance and the behavior of competitors, to find opportunities.
This can be done with the support of the Revenue Management System, which will do it automatically and alert on opportunities.
On the other hand, it will not work to implement a system without someone responsible for observing price change opportunities and acting accordingly. The person responsible for pricing in the company must have total autonomy for continuous price changes because that is the basis of Revenue Management practice.
7. Are there risks in implementing a dynamic pricing strategy in a bus company?
The success of Revenue Management is based on revenue maximization. Given this, there are no risks for a company when working with dynamic pricing, since prices in a Revenue Management practice are determined through historical data and market data. These are decisions based on data intelligence and predictive mathematics, it is a science.
8. What does the Revenue Management System solution consist of?
The Reservamos SaaS Revenue Management System consists of two modules: Competitor Monitor and Revenue Management.
The Competitor Monitor module allows companies to monitor and receive alerts on the price and occupancy behavior of their main competitors.
The Revenue Management module allows companies to set the optimal price for all their inventory and through all sales channels.
9. Is there any implementation required to adopt the Revenue Management System?
For the Revenue Management System to work we need to integrate it into your sales channels and inventory management system and be able to effectively change the price of the tickets, depending on the initial configuration. We guide our partners through the whole process and use of the tool.
For the Competitor Monitor module, there is no need for any integration, you simply need to inform the competitors you want to monitor.
For the Revenue Management module, integration is required, via API, with the company’s inventory system and sales channels. In this way, the Revenue Management System will be able to modify prices automatically and monitor the results of each pricing strategy executed.
10. What is the best season to test the Revenue Management System to get better data and results?
Today is the best time to start working with the Revenue Management System. This system will help your company maximize revenue through dynamic pricing.
Whether in a period of high demand or not, Reservamos SaaS is ready to support your company in the implementation of the Revenue Management System.
Throughout this text, we have explored the most frequently asked questions about Revenue Management by addressing questions about implementation, benefits, and potential risks.
Also, it is important to reiterate the need for technological tools such as the Reservamos SaaS Revenue Management System, which facilitates informed decision-making and the effective execution of Revenue Management strategies.
In short, Revenue Management emerges as a useful tool for maximizing revenue and ensuring financial sustainability in an increasingly dynamic and demanding business world. Adopting this practice is not only an option but a necessity for companies that aspire to stand out and thrive in today’s competitive landscape.
We tell you how the Reservamos SaaS Product Designer team works to redesign the search widget in the eCommerce of our partner bus companies, and how we measure its success.
At Reservamos SaaS we develop technology that drives the evolution of online sales channels for bus companies. This is to offer intelligent, personalized, and secure shopping experiences.
To provide these experiences it is necessary to be in constant search of a functional, intuitive, and personalized design. This is where our Product Designer team, made up of UX/UI design professionals, had a hand in completely revamping the search system on the eCommerce platform, focusing on user experience and technical efficiency.
Every aspect, from the interface to the enhanced functionalities, was meticulously redesigned to provide our partners’ users with a faster, more intuitive, and personalized search experience.
An intuitive interface implies clear navigation and an attractive visual presentation that effectively guides the user to their goal. – Jair Pérez, Lead Product Designer at Reservamos SaaS.
A redesign based on data and analytics
The Product Designer team previously conducted a benchmark that involved analyzing the functionality, usability, and aesthetics of similar components from other companies, to identify best practices and trends in design and functionality.
This analysis was not only limited to travel sites but to any product that might have some functionality they were interested in at the time. This is a constant practice within the team, which reviews applications to detect if any component is interesting to apply in the bus sector. This is done to improve the quality of the design.
One of the most outstanding features of the search widget is the advanced customization of the widget. Now, the destination field suggests cities based on the user’s origin, which streamlines the search process. In addition, it learns from the user’s preferences to suggest anticipated routes, improving the efficiency and relevance of searches.
When we talk about an optimal personalized experience, we mean that the user makes the product his own and can interact with it more simply and effectively. – Jair Pérez, Lead Product Designer at Reservamos SaaS.
The redesign was not only limited to visuals, we also worked on code optimization to improve loading speed, implementation of caching technologies to reduce server response times, and responsive design practices to ensure a consistent experience on different devices and screen sizes.
Constant monitoring for success
As part of the follow-up to the launch of the new search widget, the Product Designer team focused on measuring the average time it took the user to perform a search, user feedback, and analysis of browsing behavior to identify areas for improvement. This allowed for data-driven adjustments to continuously optimize the search experience and ensure a better experience with the bus company’s eCommerce.
The metric to track is how long it takes a user to perform some task. In this case, how long it take the user to perform the search from the moment they enter the home page. – Jair Pérez, Lead Product Designer at Reservamos SaaS.
According to Jair, the personalization improvements they made helped them complete this task in less time. Now they know what route the user might be looking for to display that preloaded information, so the user only has to choose the day he/she is interested in traveling.
Leaving aside that each functionality has a specific objective, we could say that the main thing we are looking for is that the user can understand and interact with our design. – Jair Pérez, Lead Product Designer at Reservamos SaaS.
Part of the Product Designer team’s job, before it goes into production, is to see what they expect from the new release and what metrics will tell them that their redesign is working. Once some time has passed, the product team analyzes that data to make corrections or terminate it. In addition, an important point is that they are always on the lookout for what users think of the product, through the survey they are shown at the end of an online purchase of a ticket.
Through this work methodology, the Product Designer team remains committed to continuous improvement, using key metrics on user behavior in our partners’ eCommerce sites, and feedback from travelers, to identify areas of opportunity and make pertinent adjustments.
Our focus at Reservamos SaaS is to understand and adapt to the needs of travelers and bus companies, to maintain agile rates of innovation, and to offer solutions that simplify and enrich the online bus ticket purchasing experience, thus ensuring the digital success of our partners.
Reservamos SaaS drives learning value with spaces created for your team members to share ideas and acquire new knowledge.
Reservamos SaaS is a technology ecosystem created to drive the digital growth of bus companies. In that sense, continuous learning and exploration of new technologies are key to staying current and being more productive.
As part of continuous learning, members of the Reservamos SaaS Technology team have proposed initiatives to share knowledge and foster new skills. These are the Growth Afternoons, which are aligned with one of our four core values which is learning. With this value, we aim to take advantage of every challenge or project to develop a new skill or improve it. We learn fast to grow faster. Three other values accompany the learning value and together guide our mission and vision: creativity, resilience, and empathy.
What are the Growth Afternoons at Reservamos SaaS?
The Growth Afternoons —an initiative proposed by Elias Matheus, CTO at Reservamos SaaS— arose with the objective of providing a space dedicated to learning and exploring Artificial Intelligence (AI) tools, in order to streamline the software development process and be more productive.
Initially, the growth afternoons were mainly oriented to the Technology team but were later opened to the entire organization. These are conducted through the Google Meets tool so that all team members, regardless of their location, can join for an hour during working hours on Thursdays.
The sessions began with technical talks led by the Technology team but eventually branched out to include discussions of past work experiences, visions, and insights from team members.
In addition, product demonstrations and discussions about internal initiatives were introduced, such as power-ups, which are internal projects proposed by members of the various Reservamos SaaS teams that can be useful internally in the company.
As the initiative has evolved, it has become a space for sharing knowledge and practicing soft skills, such as communication and teamwork. Although participation in the activities is not mandatory, everyone is encouraged to take advantage of this opportunity to grow professionally and contribute to collective learning.
It is optional because, in the end over time, we agree that learning cannot be forced. You have to be in the creative mode to learn or explore something new. That’s why we continued to do what we had planned at the beginning so that everyone could decide how much time to dedicate to this value of learning. -Walter Méndez, Tech Lead and one of the organizers of the Growth Afternoons at Reservamos SaaS.
Objective of the Growth Afternoons
The main objective of this initiative, according to Walter, is to share information and knowledge among all Reservamos SaaS members. As such there was no target number of people joining the session. When the People team joined the follow-up, the average number of people connecting was 35.
Another goal was to add people who were not just from the Technology team and so the discussions and power-ups were added, to enrich our knowledge and capabilities as a company.
Our talks are at the level of any other talk out there. Any talk we have already given, we can perfectly expose it to the general public. As long as we are careful not to share confidential information. -Walter Méndez, Tech Lead and one of the organizers of the Growth Afternoons at Reservamos SaaS.
Importance of the Growth Afternoons
According to Walter, at the Reservamos SaaS level, creating a space to exchange opinions for anyone to join is extremely valuable. It allows us to meet people from other teams and interact by sharing opinions and knowledge.
It’s about getting to know each other a little better and sharing knowledge. It’s a way in which we learn from each other’s learning capabilities. -Walter Méndez, Tech Lead and one of the organizers of the Growth Afternoons at Reservamos SaaS.
Walter shares that this space is ideal, in addition to sharing knowledge, to overcome fears so that people can go to other spaces to give talks or participate in communities to share their opinions. The valuable thing is that they can be heard and listen to other people.
I would love it if people would dare to take on these new responsibilities that are not obligatory. It would be great if they would join us to give a talk. -Walter Méndez, Tech Lead and one of the organizers of the Tardes de Crecimiento at Reservamos SaaS.
Ultimately, the Growth Afternoons have proven to be a valuable resource for fostering continuous learning, sharing knowledge, and strengthening the community within the company. Through this initiative, a space has been created where all members of Reservamos SaaS can learn, grow, and contribute to the success of the organization.
Discover how Reservamos SaaS, through its Core product team, implements technological innovations in the bus sector with the help of the A/B Test methodology.
Developing new functionalities within a technological solution involves analyzing different factors, such as user behavior, market trends, best practices in UI/UX, and adoption of new technologies, among others.
At Reservamos SaaS we work to provide innovation for our partners in each solution implemented in their companies. To do so, we have a Core product team to work on new functionalities within the eCommerce platform.
The Core product team is in charge of adding different innovations within the roadmap of the bus companies with Reservamos SaaS as a technological partner.
Within its development process, this technology squad launches tests of those functionalities, to ensure their success, provide a better service to travelers, and increase the bus companies’ revenues.
Our Core product team is working to bring additional functionalities to our partners’ roadmap, resulting in more innovation than they are demanding. -Óscar Jiménez, product manager at Reservamos SaaS.
The A/B Test methodology enables the Core product team to evaluate two variants fairly under a controlled population segment.
It speaks very well of a company that implements this type of methodology. We are unbiased when making a decision. You put two variants in the competition and evaluate which one performs better. -Óscar Jiménez, product manager at Reservamos SaaS.
The Reservamos SaaS Core product team stands out for its commitment to continuous innovation and constant improvement of the functionalities offered to its partners in the bus sector. Implementing the A/B Test methodology emerges as a fundamental pillar in this process, enabling an impartial and accurate evaluation of the new features introduced in the technological ecosystem.
What is A/B Test?
The A/B Test, also known as the A/B test or split test, is a methodology used in digital marketing and data analysis to compare two versions of an element, such as a website, a mobile app, an email, or an ad; to determine which one is more effective in terms of reaching a predetermined goal, such as conversions, click-through rates or sales.
In an A/B test, the audience is randomly divided into two groups: the control group, which views the original version (A), and the test group, which views a different version (B), which may vary in a specific aspect, such as the color of a button, the text of an ad or the layout of a page. The groups’ results are compared to determine which version generates better target metric results.
This approach is crucial for enhancing user experience and making data-driven decisions in the digital world. It helps us determine which modifications are more impactful and result in better outcomes, enabling us to refine our strategies and achieve better performance over time.
Through the A/B Test, a fair comparison between variants is achieved, which facilitates the identification of those that generate better performance and, therefore, a more satisfactory experience for end users.
This data-driven approach optimizes user experience and supports informed decision-making and continuous strategy improvement at Reservamos SaaS.
How is the A/B Test applied in Reservamos SaaS?
A couple of weeks ago, the Core product team launched the redesign of the results screen displayed when a user searches for bus tickets in our allies’ eCommerce.
One of the main changes to the screen is that seats are shown when there is a sense of urgency, i.e. when there are less than 6 seats available.
For this new functionality, the Core product team worked with the help of the A/B Test methodology to evaluate the results of the redesign. For example, Óscar says that when they tested this functionality they had 50% of users who could see the new results screen and the other 50% with the old version of the screen.
Here what we were interested in measuring was, out of that number of people, how many went on to an attempt to buy, i.e. I am interested in choosing a travel schedule for the funnel process. -Óscar Jimenez, product manager at Reservamos SaaS.
In this experiment, according to Oscar, the number they were most interested in measuring was the percentage of users who completed a purchase. “He also mentions that this methodology is useful in eliminating biases like seasonality. For instance, conducting the A/B test during the peak season helped remove any bias regarding the reasons why one variant may be better than the other.”
The value of the A/B test is that it removes biases so you can determine when a feature you changed performed better or worse. We achieved excellent results with our A/B tests of the new improvements. -Oscar Jimenez, product manager at Reservamos SaaS.
Before conducting an A/B test, the Core product team aligns with partner companies to ensure they are informed of the methodology and metrics. From the first day of the launch, the data is monitored and its evolution is communicated to the bus companies.
One of the defining qualities of the Core product team is our willingness to try new things and implement significant alterations to the funnel or product. This is done to improve or understand which hypotheses can be improved. Beyond the result on the results screen, the A/B Test allows us to experiment in a safe and reliable way. -Óscar Jiménez, product manager at Reservamos SaaS.
Why is it important to perform an A/B Test?
According to Oscar, the importance of the A/B Test is that it allows the Core product team to perform a fairer analysis of the performance and success of a functionality.
You should perform the task simultaneously, under identical conditions, and among a well-defined and segmented percentage of users. -Óscar Jiménez, product manager at Reservamos SaaS.
Bus companies that lack robust technology teams can benefit greatly from implementing A/B testing. Rápido Ochoa is an example of a company that has taken advantage of new functionalities such as the search widget, with recommendations of recent searches, the autocomplete feature, and the new results screen.
For them, it is a very positive evolution. With this, we can democratize the functionalities of all our partners in Mexico, Brazil, Colombia, and Peru, ensuring that A/B tests have an impact on everyone. It is recommended to conduct A/B tests in other markets, even if the functionality is the same. -Óscar Jiménez, product manager at Reservamos SaaS.
In summary, the A/B test is an effective tool for continuous improvement and a great example of how technology and collaboration can drive growth and innovation in the bus industry.
With this new appointment, Reservamos SaaS strengthens its presence in Brazil, and advances its commitment to drive the digital evolution of the bus sector throughout the Latam region.
At Reservamos SaaS we are committed to the mission of leading the digital transformation of the bus sector in the Latin American region.
As part of our expansion and strengthening phase, we remain on a mission to develop the technology and attract the talent needed to guide bus companies towards digital growth.
That is why, as of April 22nd, we announced the integration of Thiego Paes to Reservamos SaaS as Country Manager for Brazil. Fernando Aguilera, who had been in this position, will continue to lead the company’s expansion through special projects, which we will share soon.
Thiego joins Reservamos SaaS to leverage efforts in culture, team, markets and technology. Since our official entry into Brazil in January 2023, we have cultivated trusted relationships with the main players in the sector, based on our knowledge and experience. We are currently in advanced stages of implementation and development with large companies in Brazil, accompanying their digital evolution and expansion. In 2024, we will consolidate our presence in Mexico, Colombia and Brazil and we will also start operations in other countries in the region, such as Chile and Peru, thus strengthening our presence and commitment to the growth of the industry.
Thiego’s track record in mobility and transportation issues in the region is extensive, highlighting its 11 years of growth and leadership in TAM and its participation in the creation of what is now Latam Airlines. Within the bus sector, he began his career with Grupo JCA, one of the largest holding companies in Brazil, owner of brands such as Cometa, 1001, Catarinense and Expresso do Sul. His contribution was mainly focused on driving the sector forward, through the adoption of new technologies, the implementation of changes in operational processes, and the introduction of new brands to the market.
His most recent experience was the creation and conformation of the brand wemobi, a 100% digital bus company, created by Grupo JCA to face a new trend of online competitors. There, Thiego started as Project Manager, until reaching the General Management. Among his achievements is the publication by the MIT Technology Review Magazine of Brazil, in which he highlights wemobi as a success story for its revenue growth, based on the implementation of Reservamos SaaS Revenue Management technology.
Why choose Reservamos SaaS as a technological partner?
Thiego began his work experience in the airline industry, which while its main focus is on customers and technology to improve the travel experience, also faces financial challenges due to high operational and fleet renewal costs, as well as excessive centralization in a few technology providers. These limitations restrict opportunities for innovation in the sector.
By migrating to the bus sector, Thiego set itself the goal of driving a technological transformation within Grupo JCA, in order to generate a high impact. At wemobi, he opened the doors to digital growth in one of the most important mobility industries, such as passenger ground transportation in Brazil. This commitment to digital evolution brings him to Reservamos SaaS.
Upon learning about Reservamos SaaS and the vision of its founders, I was impressed by its potential to transform the bus industry globally and in Latin America. I decided to join the team to support from the inside this innovative strategy, which promises lasting change. I felt a strong connection with their vision and focus on adding value through technology, which is reflected in the tangible results they deliver to the companies that trust them. – Thiego Paes, Country Manager for Brazil at Reservamos SaaS.
Thiego acknowledges that in this new position he has a lot to learn as he sees Reservamos SaaS as a technology expert. He shares that he is motivated by the idea of learning more about how the solutions that make up the Reservamos SaaS technology ecosystem are evolving.
Challenges and vision of the bus sector in Brazil
According to Thiego, the Brazilian bus sector is going through a major change due to the arrival of new platforms, a new regulatory framework and changes in customer behavior.
In recent years, the market was very focused on combating illegality, suffered the impacts of the pandemic, and spending so many hours and energy on these issues slowed down its advances in technology, to take care of and get to know the customer better. Making this move on its own is not fast, is not simple and is still not efficient, because it is something outside its core business, or that generates high costs, at a time of market recovery and need for fleet renewal -Thiego Paes, Country Manager for Brazil at Reservamos SaaS.
One of the main challenges, according to Thiego, will be to show bus companies the investments in technology and their results in an efficient way, and to give access to better solutions, with global impact.
We must show how our technology can change the strategy and the future of this sector. -Thiego Paes, Country Manager for Brazil at Reservamos SaaS.
Reservamos SaaS technology is developed from Mexico, one of the best IT training centers in the world, with specialized talent, capable of understanding and adapting to the challenges and needs of the world’s main markets. Reservamos SaaS has put experts within reach of Brazilian companies, in order to accelerate their digital innovation, and compete with new business models, focused on online sales.
In this sense, Thiego considers Reservamos SaaS to be a technological ecosystem with the capacity to offer solutions and tools for all types of companies, with a value proposition aimed at accompanying the sector and connecting it with the best opportunities for growth.
To meet the challenges in the bus sector, Thiego believes that two best practices implemented in the airline sector can be taken up again:
Support from within, with training and support in change management processes and product management. Putting a lot of focus on PMO (Project Management Office) positions, in order to ensure that the technological tools or solutions are working and are in line with the needs of the market and the companies.
Taking care of customers. Customer Centricity with B2B is needed. Bus companies face challenges to have the best teams to manage technology. With the help of a specialized partner, companies can accelerate their ability to innovate and streamline their implementation processes.
Proposals for Reservamos SaaS
Thiego’s main focus at Reservamos SaaS will be to promote Customer Success, Change Management and digital strategies for the bus industry in Brazil.
In addition to opening spaces for exchange and conversation between the various stakeholders of the companies, to meet their customers, permeate to each area of the bus companies, show the impact and importance of betting on digitization, and generate the best possible service.
The challenges of the sector take a lot of energy from the operators, and all the changes in regulation, customer behavior and the market generate the need for a very big focus on their core business. As a change agent, we can bring a granular technology strategy, so that stakeholders know that they have access to one of the best technologies globally, for a sector that for many years has been facing broad and structural challenges. Explain to them that technology is at the service of business strategy, an expertise with which we can support them. -Thiego Paes, Country Manager for Brazil at Reservamos SaaS.
Thiego’s main proposal is to enable them to understand the 360° impact of technology in cost savings, profit increase and efficiency in all areas. They should know how the technology offered by Reservamos SaaS generates a unique impact on the future of their business. Therefore, he wants conversations with potential partners to be focused not on how a product works, but on how a solution from this technological ecosystem could change their business forever.
What I can contribute from the first minute is to support our partners so that they have a comprehensive vision of how a market analysis product, together with customized analysis of their customers, enables them to make operational decisions with cost savings, beyond channel efficiency. As well as keeping their customers loyal with a simple and customized AI experience, developed in the best technology centers in the world. And that all of this is accessible through the Reservamos SaaS ecosystem. -Thiego Paes, Country Manager for Brazil at Reservamos SaaS.
Thiego highlights the relevance of exchanging best practices and sharing the positive impact experienced by the main bus companies in the region, which today consider Reservamos SaaS their strategic ally, and demonstrating through success stories how the digital evolution of the bus sector is being driven.
At Reservamos SaaS we have a lot of technology. I think that positioning ourselves as an agent of change in the transportation segment is a goal I will be committed to in the coming years. -Thiego Paes, Country Manager for Brazil at Reservamos SaaS.
At Reservamos SaaS, we remain committed to strengthening ties with companies in the sector in Brazil by expanding and strengthening our team and implementing a service and support structure that benefits our partners. In addition, we keep our eyes on new countries and continents, following our global growth plan.
We are confident that, with Thiego’s extensive experience and innovative vision, we will successfully lead new initiatives that will drive growth and technological evolution in the bus sector in Brazil. We are excited about the future that lies ahead and are confident that, hand in hand with our partners and allies, we will achieve great milestones in this important industry.
The incorporation of Thiego Paes as Country Manager for Brazil at Reservamos SaaS marks an important step in strengthening our presence in the country, and reaffirms our commitment to the digital evolution of the bus sector worldwide.
