Reservamos SaaS eCommerce platform allows you to integrate your loyalty program and pamper your travelers.
The eCommerce platform developed by Reservamos SaaS allows you to tailor all kinds of initiatives to better connect your company with the digital traveler. A very useful marketing strategy to increase the frequency with which your users purchase their bus tickets online is through a loyalty program. This way, you can offer rewards and exclusive benefits that increase traveler retention and loyalty.
With the support of the Reservamos SaaS development team, Mexican company Grupo IAMSA implemented a loyalty program in its eCommerce and mobile applications across its various bus lines. This rewards program provides benefits such as preferential prices, priority boarding, and additional baggage, among others.
Through this integration, travelers can accumulate and use their points on purchases made through eCommerce and applications. Additionally, it is an opportunity for marketing and operations teams to create exclusive promotions and offers and establish a direct communication channel to share these benefits through notifications on both channels.
With a loyalty program, you can:
Increase the frequency of purchases for your travelers by motivating the use of accumulated points and taking advantage of offers.
Improve traveler retention by creating a bond with them and incentivizing each purchase.
Increase the average ticket value by making purchases that add points to the program.
Obtain valuable information about each traveler, including their preferences, purchasing habits, and behavior in the purchasing process, and thus improve traveler satisfaction.
Increase loyalty to your bus company, recommendations, and greater positioning of your company in the market.
The Reservamos SaaS eCommerce platform adapts to your company to implement initiatives that increase sales and connect more effectively with your travelers. Additionally, with the constant support and follow-up of our development team, we guarantee the success of each implemented initiative.
This year, the United Nations defined the following theme for International Women’s Day: “For an inclusive digital world: Innovation and technology for gender equality.” At Reservamos SaaS, we wanted to reflect on this topic and speak with prominent women who are part of the bus sector, and who are changing the game of innovation and technological development. We spoke with them about the impact of women’s participation in accelerating innovation and technological development, and how they are driving growth in the sector through their ideas, talent, and vision.
Their example and trajectory demonstrate that the presence of women is key to forging new paths toward a more equal and technologically advanced future.
How can we contribute from this sector to achieve a more inclusive digital world?
I believe in education focused on innovation and technology, linked to initiatives that promote gender equality in the digital world, which has few professional women and, at the same time, opportunities in a field where the workforce is scarce.
Who is your role model? Which women do you admire and why?
I have admiration for several women I have met throughout my personal and professional life. My mother, grandmother, cousins, friends, and colleagues at work… Women with different stories of victories and overcoming obstacles that teach me and inspire me!
I will mention two influencers that I follow and from whom I learn a lot, Camila Farani and Nath Arcuri. I like the content but mainly their purpose of spreading knowledge and supporting other women to achieve their dreams.
What advice would you give to other women who are starting to work and want to reach leadership positions in their companies?
Women need to occupy spaces, and also assume leadership positions, in the pursuit of equality in companies. It is necessary to fight for a diverse corporate environment, with men and women in equal proportion, that allows different perspectives that result in balanced and successful management.
We have to know that it is possible to contribute with our competence and singularity, respecting our beliefs, values, and competencies, which will not always be the profile/model of men/masculine, but equally powerful and transformative.
From this sector, how can we contribute to achieving a more inclusive digital world?
As a first step, we must raise awareness and accept people’s capabilities and skills regardless of gender. As a society, we have many stereotypes that we use to pigeonhole activities just because that’s how it has always been. Fortunately, this gap has been opening up a little more, with greater acceptance and dissemination, leading to a bit more equity.
I consider women’s groups that come together to develop and train in digital activities to be a good initiative since they can serve as support and provide women with the confidence to establish themselves in the workplace and personal life. Media dissemination and social networks, given the era we are in, will continue to function as the most adaptive tool.
Who is your role model? Which women do you admire, and why?
Carol Shaw, is known as the first professional female video game designer. She worked for Atari and Activision and created the game River Raid for Atari 2600 in 1982, with more than a million units sold.
What were the biggest challenges you faced in your career due to your gender, and how did you overcome them?
In my case, I studied Computer Systems Engineering, and the mere fact of studying engineering, where the term “engineer” was traditionally used to refer to male students, was a challenge. It was only recently that the term “engineer” has been recognized as gender-neutral.
Taking courses related to circuit programming was challenging because it required soldering some parts and having contact with electrical current, for example, since some activities were defined as exclusively for male students within the same degree program.
A key part of overcoming stereotypes is having confidence in oneself and accepting that one is not born knowing everything. Both men and women can learn any type of knowledge and skills. As individuals, we must learn to respect ourselves.
Este ano, a ONU definiu como tema do Dia Internacional da Mulher o seguinte: “Por um mundo digital inclusivo: Inovação e tecnologia para a igualdade de gênero”. Na Reservamos SaaS, quisemos retomar essa reflexão para conversar com mulheres destacadas que fazem parte do setor rodoviário e que estão mudando o jogo da inovação e do desenvolvimento tecnológico. Conversamos com elas sobre o impacto da participação das mulheres para acelerar a inovação e o desenvolvimento tecnológico e sobre como estão impulsionando o crescimento do setor por meio de suas ideias, talento e visão.
Seu exemplo e trajetória demonstram que a presença das mulheres é fundamental para traçar novos caminhos em direção a um futuro mais igualitário e tecnologicamente avançado.
Do setor em que você atua, como podemos contribuir para alcançar um mundo digital mais inclusivo?
Eu acredito principalmente na educação voltada para inovação e tecnologia, ligadas a iniciativas que incentivam a igualdade de gênero dentro do mundo Digital, que possui poucas profissionais Mulheres e ao mesmo tempo, oportunidades em uma área em que mão de obra é escassa.
Quem é o seu modelo a seguir? Quais mulheres você admira e por quê?
Tenho admiração por várias que conheci ao longo da vida no ambiente pessoal e profissional. Minha Mãe, Avó, Primas, Amigas, Colegas de trabalho… Mulheres com histórias distintas de vitórias e superação que me ensinam e inspiram!
Vou citar 2 Influenciadoras que sigo e aprendo muito que são Camila Farani e Nath Arcuri. Gosto do conteúdo mas principalmente do propósito delas de disseminar conhecimento e apoiar outras Mulheres a alcançarem seus sonhos.
Que conselhos você daria para outras mulheres que estão começando a trabalhar e querem alcançar cargos de liderança em suas empresas?
Mulheres precisam ocupar espaços, assumindo também postos de liderança, na busca por igualdade nas empresas. É necessário lutarmos por um ambiente corporativo diverso, com Homens e Mulheres em igual proporção, permitindo diferentes perspectivas que resultam em uma gestão equilibrada e de sucesso.
Temos que saber que é possível sim agregar com nossa competência e singularidade, respeitando nossas crenças, valores e competências, que nem sempre serão o perfil/modelo do homem/masculino, mas igualmente potente e transformador.
Do setor em que você atua, como podemos contribuir para alcançar um mundo digital mais inclusivo?
Como primeiro passo, devemos criar consciência e aceitar as capacidades e habilidades das pessoas, independentemente do gênero. Como sociedade, temos muitos estereótipos nos quais colocamos atividades apenas porque sempre foi assim. Felizmente, essa lacuna tem sido um pouco mais aberta, com maior aceitação e disseminação, tornando as coisas um pouco mais equitativas.
Considero uma boa iniciativa os grupos criados em que a equipe de mulheres se reúne para desenvolver e se capacitar em atividades do ambiente digital, pois isso pode servir como suporte e dar segurança às mulheres para se estabelecerem no ambiente de trabalho e pessoal.
Em termos de difusão midiática e pela época em que nos encontramos, as redes sociais continuarão a funcionar como a ferramenta mais adaptável.
Quem é o seu modelo a seguir? Quais mulheres você admira e por quê?
Carol Shaw é conhecida por ser a primeira mulher designer de jogos profissional. Ela trabalhou para a Atari e a Activision. É a criadora do jogo River Raid para o Atari 2600, lançado em 1982, com mais de um milhão de unidades vendidas.
Quais foram os maiores desafios que você enfrentou em sua carreira devido ao seu gênero e como os superou?
No meu caso, estudei Engenharia de Sistemas Computacionais e o simples fato de estudar engenharia, onde o nome sempre foi usado para se referir às pessoas que a estudam como Engenheiro, e só relativamente recentemente é que o termo Engenheira foi reconhecido.
Ao cursar matérias relacionadas à programação de circuitos, por exemplo, pois certamente dentro dessas atividades é necessário soldar algumas partes, ter contato com corrente elétrica, entre outras coisas, que geralmente são consideradas atividades exclusivas para homens.
Uma parte fundamental para enfrentar os estereótipos é a segurança que temos em nós mesmos e aceitar que não nascemos sabendo tudo, que homens e mulheres podem aprender qualquer tipo de conhecimento e habilidades. Como indivíduos, devemos aprender a nos respeitar.
Este año, la ONU definió como tema del Día Internacional de la Mujer el siguiente: “Por un mundo digital inclusivo: Innovación y tecnología para la igualdad de género.” En Reservamos SaaS quisimos retomar esta reflexión para platicar con mujeres destacadas, que forman parte del sector de autobús, quienes están cambiando el juego de la innovación y el desarrollo tecnológico. Dialogamos con ellas sobre el impacto que tiene la participación de las mujeres, para acelerar la innovación y el desarrollo tecnológico, y sobre cómo están impulsando el crecimiento del sector, a través de sus ideas, talento y visión.
Su ejemplo y trayectoria demuestra que la presencia de las mujeres es clave para forjar nuevos caminos hacia un futuro más igualitario y tecnológicamente avanzado.
Desde este sector, ¿cómo podemos contribuir para lograr un mundo digital más incluyente?
Creo principalmente en la educación centrada en la innovación y la tecnología, ligada a iniciativas que fomenten la igualdad de género dentro del mundo digital, que cuenta con pocas mujeres profesionales y, al mismo tiempo, oportunidades en un ámbito donde la mano de obra es escasa.
¿Quién es tu Role Model? ¿A qué mujeres admiras y por qué?
Siento admiración por varios que he conocido a lo largo de mi vida en el ámbito personal y profesional. Mi Madre, Abuela, Primas, Amigas, Compañeras de trabajo… ¡Mujeres con diferentes historias de victorias y superación de obstáculos que me enseñan e inspiran!
Mencionaré a 2 Influencers que sigo y de los que aprendo mucho, Camila Farani y Nath Arcuri. Me gusta el contenido pero principalmente su finalidad de difundir conocimientos y apoyar a otras Mujeres a alcanzar sus sueños.
¿Qué consejo le darías a otras mujeres que están comenzando a trabajar y quieren alcanzar posiciones de liderazgo en sus empresas?
Las mujeres necesitan ocupar espacios, asumiendo también posiciones de liderazgo, en la búsqueda de la igualdad en las empresas. Es necesario luchar por un ambiente corporativo diverso, con hombres y mujeres en igual proporción, que permita diferentes perspectivas que redunden en una gestión equilibrada y exitosa.
Tenemos que saber que es posible sumar con nuestra competencia y singularidad, respetando nuestras creencias, valores y competencias, que no siempre serán el perfil/modelo del hombre/masculino, pero igualmente poderoso y transformador.
Desde este sector, ¿cómo podemos contribuir para lograr un mundo digital más incluyente?
Debemos como primer paso crear conciencia y aceptar las capacidades y habilidades como personas sin importar el género. Como sociedad tenemos muchos estereotipos en los que encasillamos las actividades solo por el hecho de que así ha sido siempre. Afortunadamente esta brecha se ha estado abriendo un poco más teniendo una mayor aceptación y difusión teniendo un poco más de equidad.
Considero como una buena iniciativa los grupos creados donde se reúne al equipo de mujeres para desarrollar y capacitarse en actividades del ambiente digital ya que eso puede funcionar como apoyo y dar seguridad a las mujeres para poder establecerse en el ámbito laboral y personal.
Cómo difusión mediática y por la época en la que nos encontramos las redes sociales seguirán funcionando como la herramienta más adaptativa.
¿Quién es tu Role Model? ¿A qué mujeres admiras y por qué?
Carol Shaw, es conocida por ser la primera mujer diseñadora de videojuegos profesional. Trabajó para Atari y Activision. Creadora del juego River Raid para Atari 2600 en 1982 con más de un millón de unidades vendidas.
¿Cuáles fueron los mayores desafíos que enfrentaste en tu carrera debido a tu género y cómo los superaste?
En mi caso estudie Ing. Sistemas Computacionales y el simple hecho de estudiar ingeniería donde el nombre que siempre se utilizó para referirnos a las personas que la estudian fue Ingeniero y tiene relativamente poco tiempo que se reconoció el término Ingeniera.
Al tomar materias que tuvieran relación con la programación de circuitos por que ciertamente dentro de esas actividades se requiere soldar algunas partes, tener contacto con la corriente eléctrica por poner un ejemplo ya que dentro de la misma carrera en general se tienen actividades definidas como exclusivas para el género masculino.
Una parte primordial para enfrentar los estereotipos es la seguridad que uno tenga en sí misma, y aceptar que uno no nace sabiendo las cosas, que tanto los hombre como las mujeres pueden aprender cualquier tipo de conocimiento y habilidades. Como personas debemos aprender a respetarnos como individuos.
This year, the United Nations defined the following theme for International Women’s Day: “For an inclusive digital world: Innovation and technology for gender equality.” At Reservamos SaaS, we wanted to reflect on this topic and speak with prominent women who are part of the bus sector, and who are changing the game of innovation and technological development. We spoke with them about the impact of women’s participation in accelerating innovation and technological development, and how they are driving growth in the sector through their ideas, talent, and vision.
Their example and trajectory demonstrate that the presence of women is key to forging new paths toward a more equal and technologically advanced future.
From your sector, how can we contribute to achieving a more inclusive digital world?
Thanks to the advancement of new technologies, it is increasingly necessary to have digital spaces where users are fully integrated. Users today need to interact with our services in the fastest and most efficient way possible.
We must move towards generating digital content and offers that are increasingly inclusive and diverse.
For GTP, advancing the digitization of our services and products is a commitment to our customers.
The passenger transportation industry must be able to contribute to digital, labor, and social inclusion, where everyone has access to a more empathetic and collaborative world.
Who is your role model? Which women do you admire and why?
I greatly admire Malala Yousafzai, because, since the age of 11, she has been fighting for women’s rights, and dared to go to school, a place forbidden for women in Pakistan. It was at that moment when she was shot in the head and was close to dying.
On October 10, 2014, she was awarded the Nobel Peace Prize, and she is an important activist for children’s rights and the youngest winner of this prize.
How can we encourage professional development and training for women in the business and technology fields?
Promoting and strengthening spaces for women’s career progression is essential in every organization, especially in this industry where the role of women was very excluded for many years.
We have the “GTP Academy”, a platform for free courses and training, where our employees can access online content, with the aim of offering learning and growth opportunities within the company.
It is necessary to create development opportunities within companies, encourages the attraction and retention of talent, and empower our teams, who are the main asset of our companies.
From your sector, how can we contribute to achieving a more inclusive digital world?
People who strategically work with products for the digitalization of services in general often say that everything is designed to be inclusive. However, unlike retail, I see very little empathy with the public that traditionally uses transportation, which is specifically my area of specialization. Stereotypes are constructed of the customer that still seems distant from the passenger. There are some prejudices that need to be overcome, such as discrimination based on age. I believe that deep immersion in the daily life of bus stations would competently cover all audiences.
On the other hand, it is necessary to understand that a good digital or traditional service is continuous, and for that, security must come first. The passenger’s safety needs to rely on the quality and supervised service because they are not in a position to evaluate such security at the time of boarding. And legal security for the entrepreneur who will only make long-term investments if they have this perception of the company’s environment.
Who is your role model? Which women do you admire and why?
I have many women and men who inspire me, but in honor of them, I would always and continuously mention Luiza Helena Trajano, who, for me, was the manager who best-understood inclusion and the idea of sharing within the Brazilian scenario. In our association, it is worth mentioning that over two decades ago, ABRATI chose a woman for the Vice Presidency, Sandra Oger, as well as Thereza Christina Villela, a lawyer who has worked in the transportation environment since the 1980s, being a pioneer in women who opened a valuable path that I cannot help but recognize and thank for paving the way for me.
How can we promote wage equality and gender equity in the business and technology environment?
Training and above-average performance may not be the fairest way, but at the moment, it is the only way for women to have their value recognized. In the future, I believe this will change, but for now, what I can say to everyone is to study, be curious, and dedicate yourselves more and better so that your recognition is infallible. If not, change your environment, and seek out other women to offer you support and help; life reserves surprising situations.
From ABRATI’s point of view, how can companies and society in general support women to overcome the challenges of gender discrimination in the workplace and technology environment?
ABRATI was one of the first transportation associations to have the participation of pioneers in the board of directors, directors, and auditorium of entity members. Our desire is for passenger transportation to become an increasingly opportunistic and growing sector for women, and for that, ABRATI functions as a network of support and encouragement.
